Hi, I'm Roselene Toussaint

Information Technology Student | IT Support | QA & Testing

I am an Information Technology student passionate about troubleshooting, system validation, technology support, and building practical solutions that improve the user experience.

Projects

Hands-on technology projects demonstrating application development, troubleshooting, testing, problem solving, and user-focused design.

OneTapSolve AI

OneTapSolve AI is an AI-powered IT support platform designed to help users troubleshoot everyday technology problems through simple, guided, step-by-step assistance.

I developed and tested the application using Python, Flask, HTML, CSS, database functionality, and AI API integrations.

The project has given me hands-on experience with application workflows, authentication, API integration, troubleshooting, error investigation, testing, documentation, and user-focused design.

Try OneTapSolve AI
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🚧 In Progress

ChatterNest

ChatterNest is a social media application I am developing with Flutter and Firebase. The goal is to allow users to create posts, interact with other users through likes and comments, and manage their own profiles.

Technologies: Flutter, Dart, Firebase Authentication, Cloud Firestore, Firebase Storage, and image_picker.

Completed: User registration and login, user dashboard, Chatter posts, likes, comments, user profiles, profile editing, display names, bios, profile picture selection, and Firebase profile-picture storage.

Currently Working On: Expanding social features, improving the user experience, and connecting additional functionality to the Firebase backend.

This project has given me hands-on experience with Flutter application development, Firebase Authentication, Firestore, Firebase Storage, image uploads, database integration, and building interactive social-media features.

Featured Project

A hands-on technology project demonstrating application development, troubleshooting, testing, and problem solving.

OneTapSolve AI

OneTapSolve AI is an AI-powered IT support platform designed to help users troubleshoot everyday technology problems through simple, guided, step-by-step assistance.

I developed and tested the application using Python, Flask, HTML, CSS, database functionality, and AI API integrations.

The project has given me hands-on experience with application workflows, authentication, API integration, troubleshooting, error investigation, testing, documentation, and user-focused design.

Try OneTapSolve AI

Technical Skills

Skills developed through academic coursework, hands-on IT experience, and technical projects.

QA & Testing

Functional testing, system validation, UAT support, defect identification, test documentation, and troubleshooting.

IT Support

Technical support, root cause analysis, ticketing systems, user support, authentication, and access management.

Networking & Security

Networking fundamentals, Wi-Fi troubleshooting, security concepts, MFA, IAM, protocol analysis, and basic cybersecurity.

Cloud & Virtualization

Cloud concepts, storage concepts, virtualization administration, and data center technologies.

Development

Python, Flask, HTML, CSS, API integrations, database functionality, Git, and GitHub.

Professional Skills

Analytical thinking, attention to detail, documentation, communication, problem solving, and customer support.

Contact Me

I'd love to connect and discuss technology, IT support, cloud computing, QA, and opportunities to grow professionally.